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Frequently Asked Questions

Find answers to common questions about our products, shipping, returns, and more.

What payment methods do you accept? +

We accept all major credit and debit cards (American Express, Maestro, Mastercard, Visa) and digital wallets such as Apple Pay, Google Pay, and Shop Pay.

When will I be charged for my purchase? +

Your payment method will be charged immediately after you successfully complete your order. You will receive an order confirmation email as soon as your payment has been approved.

What is your return policy? +

We offer a 30-day return policy. If you're not satisfied with your purchase, you can return it within 30 days for a full refund or exchange.

What is the deadline for returning an item? +

You have 30 days from the date you received your order to inform us of your wish to return a product.

How can I track my order? +

Once your order has been shipped, you will receive an email with a tracking number. You can use this number on our order tracking page to view the real-time status of your delivery.